How Does click & Collect work?

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• Add products to cart

• Select type of delivery on cart page

• Select desired store for pick up

• Collect your order in store

• Make sure you bring your invoice or photo ID 

• Orders will be ready for collection within 1-5 Business working days. An email confirmation will be sent out. 

• Large furniture items must be picked up from the warehouse. Please allow 2-5 working days for an email to confirm order is ready. Once a confirmation is received you will need to contact us to arrange a time & date for pickup.

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Terms & Conditions

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• We hold Click & Collect orders for 10 days

• If you do not collect your order within 10 business days we will email/contact the buyer to organise delivery, therefore an invoice will be sent out separately for shipping, this must be paid prior to dispatch of the goods, or customer may request a credit note valid for a period of 30 days only. ( this is only applicable for click and collect).

• Can I get someone else to collect my order? They can collect your order on your behalf. Just make sure they bring:

  •  A copy of the invoice

  •  A note signed by you, detailing who will be collecting the order on your behalf

  •  Their own photo ID to match the approved name for collection 

• What happens if items in my Click & Collect order are out of stock? In the case that there are any discrepancies in stock level, you will be notified as soon as possible. We will organise a stock transfer and get the products to your desired pick up location. 

• Large Furniture Items will need to be collected from the warehouse. An email will be sent with the confirmation when stock is ready for Click and collect from the warehouse.